The Three Most Important Things I Learned in Business and Professional Communication Course
Taking the business and professional communication course has been a huge learning experience for me. I have learned many important skills and concepts that I will use in my future career. Three of the most important things I learned in the course are active listening, the importance of nonverbal communication, and the importance of writing with clarity and precision. Active listening is a skill that is essential for successful communication in business. It involves fully comprehending what the speaker is saying, as well as responding appropriately by summarizing, asking questions, and providing feedback (Adler et al. 2023). It is an important skill for both the speaker and the listener to understand. Nonverbal communication is also a crucial component of effective communication. Adler et al. (2023) describe nonverbal communication as “the gestures, posture, facial expressions, and other physical behaviors used to send and interpret messages between people.” It is important to be aware of nonverbal cues in order to properly understand the message being communicated. Finally, writing with clarity and precision is an important skill to have in business and professional communication. Adler et al. (2023) explain that it is… Cont…
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