Ethical Decision Making Models,You are a manager at a baby formula manufacturing facility. There are global supply chain issues which are impacting the availability of raw materials and a rapid increase in demand is preventing your company from fulfilling customer orders. There is not enough inventory in stock to provide the product to all of your customers, which include some major supermarkets and smaller stores in your region. Utilizing current production standards, it would be at least 45 days before you can ramp up production to meet the demand. Your production team comes to you with the suggestion that the company decrease the quality of the baby formula to meet demand. Given the limited inventory and the high demand, there are decisions that you have to make as a manager regarding the quality and supply distribution of the product. Using ethical-decision making models, answer the following questions: As a manager how would you decide how to divide the available supply of product among the various customers? Would you alter the production method to get the product on the market sooner although it will diminish its quality?

Ethical Decision Making Models

As a manager, it is my responsibility to make ethical and fair decisions that prioritize the well-being and safety of our customers. In this situation, I would consider using a utilitarian approach, where the greatest good is achieved for the greatest number of people. This could involve prioritizing orders from customers who serve a larger number of people, such as supermarkets, over smaller stores. However, it is also important to consider the needs and concerns of all of our customers, and finding a solution that is fair and transparent. As for altering the production method to get the product on the market sooner, it is not ethical to compromise the quality of the product for the sake of meeting demand. According to the Institute of Medicine’s report “The Future of Drug Safety” (2018), “The use of lower-quality materials or inadequate manufacturing processes can result in the production of substandard or falsified products, which can pose serious risks to public health.” It is not worth putting the health and safety of our customers at risk in order to meet a temporary increase in demand. Instead, we should work to find alternative solutions that prioritize the quality and safety of our product. Cont…

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