Identify one thing that was new or a surprise to you from the EI/Soft skills materials.
The idea behind EI is that there are certain characteristics within each individual that can be identified and developed in order for them to become more emotionally aware, self-aware, and resilient when faced with difficult situations. It focuses on identifying our own feelings as well as others’ needs, exploring methods for managing our emotions in both positive and negative circumstances, learning effective ways of communicating with others, developing empathy towards those around us, and finally understanding the importance of self-care.
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