The customer service reputations of Starbucks and McDonald’s are quite different. While both companies strive to provide excellent customer service, they approach it in different ways.

Starbucks puts a strong focus on providing friendly and personalized service. The company has created a culture that encourages employees to get to know customers by name and create a positive atmosphere for them every time they visit the store. This helps create an environment that encourages people to come back again because they feel like their business is valued. They also pay close attention to details such as order accuracy, speed of service and cleanliness in order to ensure that customers have the best experience possible when visiting their stores.