Google has released its new LaMDA-powered chatbot, Bard, to a limited audience in the UK and the US. For that reason, it may be best to hold off on using this technology for customer service purposes until the bugs have been ironed out. For example, soon after its launch, the bot, which incorrectly identified itself as Sydney, started generating inaccurate information, https://www.metadialog.com/ including trying to convince a user that it was 2022 in February of 2023. Just remember that ChatGPT can’t pull information from the web or surface knowledge base articles. Plus, it is taught entirely by human trainers, which means it can occasionally generate incorrect answers. Now, let’s take a closer look at some of the top AI chatbots on the market.
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